Publishers & Wholesalers of Contemporary Western & Americana Art

 
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CUSTOMER SERVICE

Contact Information
: custserv@oldutica.com
Phone (952) 449-9611
Fax (952) 249-7813

Ordering Information
Once you place your order online, you will receive a confirmation of your order.

You can also order by mail.
Send mail orders with Credit Card information Check or Money Order to:
THE OLD UTICA COMPANY
1935 Wayzata Boulevard West
Long Lake, Minnesota 55356

Accepted Online Payments
We accept Visa, MasterCard, Discover and American Express.

Shipping
We will ship your order within 4 business days of your credit card authorization. Payments by check or money order will take an additional 2 - 3 days for clearing.

Shipping Methods:
We ship by UPS and for an additional fee, can ship express delivery. When you are entering your order information, you will be provided with delivery options and specific rates.

Frequently Asked Questions:

How long before I receive ?
You will receive an with your anticipated delivery time. Most orders in the United States are received within 2 weeks.

How do I check on ?
If it has been longer than the anticipated delivery time, you can send us an about your order. Please indicate the order date and items ordered.

Can I pay COD?
At this time we do not accept COD orders. You may make payment by Credit Card, check or money order on mail-in orders or by Credit Card for internet orders.

Is my credit card information secure?
Your order information is captured on a secure server using industry standard levels of encryption using SSL (Secure Sockets Layer) and a VeriSign Secure Server ID.

What if I'm not happy with the print?
Your satisfaction is guaranteed. If you are unhappy with your purchase contact our Customer Service Dept. at
(952) 449-9611.

Do you sell frames?
Not at this time.

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